Terms of Service

Acceptance of Terms

By accessing and using the services provided by VelvetOperator B.V. ("VelvetOperator", "we", "our", or "us"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services. These terms apply to all visitors, users, and clients of our real estate services and website.

Description of Services

VelvetOperator provides comprehensive real estate services including but not limited to:

• Property management for residential and commercial properties
• Real estate sales and acquisition services
• Investment advisory and consultation
• Property valuation and market analysis
• Commercial leasing and tenant services
• Legal documentation and compliance assistance

User Obligations

When using our services, you agree to:

• Provide accurate, current, and complete information when requested
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes and in accordance with these terms
• Not interfere with or disrupt the operation of our website or services
• Respect the intellectual property rights of VelvetOperator and third parties
• Pay all fees and charges associated with our services in a timely manner
• Comply with all applicable laws and regulations in your use of our services

Service Terms and Fees

Our real estate services are provided under separate service agreements that specify the scope of work, fees, and terms specific to each engagement. All fees are due as specified in the relevant service agreement. We reserve the right to modify our fees with appropriate notice. Additional charges may apply for services outside the agreed scope of work.

Intellectual Property

The content, design, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and data compilations, are owned by VelvetOperator or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission. The VelvetOperator name and logo are trademarks of VelvetOperator B.V.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Professional Standards

VelvetOperator operates in accordance with professional real estate standards and applicable regulations in the Netherlands. We maintain professional indemnity insurance and comply with industry codes of conduct. However, real estate transactions involve inherent risks, and market conditions can change. We provide professional advice based on current information and market conditions, but cannot guarantee specific outcomes or investment returns.

Limitation of Liability

To the maximum extent permitted by law, VelvetOperator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services or website. Our total liability for any claims arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

Indemnification

You agree to indemnify and hold harmless VelvetOperator, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights. This indemnification obligation survives the termination of these terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the Dutch courts. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Termination

We may terminate or suspend your access to our services at any time, with or without cause or notice, if we believe you have violated these terms. You may terminate your use of our services at any time. Upon termination, your right to use our services ceases immediately, but obligations that by their nature should survive termination shall remain in effect. Specific service agreements may contain additional termination provisions.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on our website with an updated "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any changes.

Contact Information

If you have questions about these Terms of Service, please contact us: